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Medical student perspective: reducing patient waiting times in the UK National Health Service

Authors Vink J, Oyewole F, Jamshaid S, Patel R, Froogh Z, Bhambra M

Received 23 February 2016

Accepted for publication 24 February 2016

Published 2 May 2016 Volume 2016:9 Pages 207—209


Checked for plagiarism Yes

Editor who approved publication: Dr Scott Fraser

Jasper Vink, Folashade Oyewole, Shiraz Jamshaid, Rohin Patel, Zubair Froogh, Maninder Bhambra

Faculty of Medicine, Imperial College London, London, UK

We read with great interest the article by Zaghloul and El Enein and agree with the conclusions made in particular regarding overbooking of outpatient services due to a mismatching of resources and the need for efficient outpatient scheduling. We believe these points to be relevant to the current status of the National Health Service (NHS), which is facing an ever growing demand for its services, leading to increasing waiting times as a result. Across NHS England, 838,600 patients were waiting for a key diagnostic test at the end of November 2015, a 5.6% increase from November 2014. Waiting times have been associated with lower patient satisfaction and reduced clinical outcomes. It is therefore crucial that management teams take an active approach to reducing waiting times.  
View the original paper by Zaghloul and El Enein

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