Does the perception of severity of medical error differ between varying levels of clinical seniority?
Authors Khan I, Arsanious M
Received 15 July 2017
Accepted for publication 5 December 2017
Published 15 June 2018 Volume 2018:9 Pages 443—452
Checked for plagiarism Yes
Review by Single anonymous peer review
Peer reviewer comments 3
Editor who approved publication: Dr Md Anwarul Majumder
Iqbal Khan,1 Meret Arsanious2
1Northampton General Hospital NHS Trust, Northampton, UK; 2Epsom and St Helier University Hospitals NHS Trust, London, UK
Background and purpose: The Francis Report called for a more “open culture” to empower health care staff to report medical errors. However, there are differing opinions amongst doctors as to what constitutes a medical error, and no previous study has investigated whether the perception of medical errors varies with clinical seniority.
Methods: A prospective study comprising medical students (s), junior doctors (jd), and consultants (c) from one Deanery was conducted, where participants were anonymously assessed on their perceptions of error in eight different hypothetical scenarios using a numerical scale (1–10). Scenarios were reviewed for face validity and pilot tested before implementation. A statistician prospectively determined the number of participants to ensure the study was sufficiently powerful. Scenario ratings were analyzed using non-parametric statistical tests and free-text answers were analyzed by immersion and crystallization.
Results: Two hundred thirteen participants were recruited with near equal distribution in gender (51%:49%, F:M) and clinical seniority (36%:34%:30%, s:jd:c, respectively). Significant difference was shown in three out of the eight scenarios between the students and the consultants, and in one of those three between junior doctors and students. Qualitative analysis found various factors that contribute to participants’ decision regarding error severity. Students and junior doctors commented on potential consequences in greater detail, but consultants showed greater awareness of the latent factors contributing to error.
Conclusion: Heterogeneity in answers was seen within each of the cohorts. The most influential factors were scenario outcome and potential consequences. Latent factors, such as error circumstances and participant’s empathy, also contributed to response. There were significant differences in the scores between medical students and consultants in some scenarios which may be related to clinical experience. The heterogeneity of answers suggests there is scope for improvement in medical error education.
Keywords: medical error, harm, medical students, junior doctors, consultant
A Letter to the Editor has been received and published for this article.
This work is published and licensed by Dove Medical Press Limited. The full terms of this license are available at https://www.dovepress.com/terms.php and incorporate the Creative Commons Attribution - Non Commercial (unported, v3.0) License. By accessing the work you hereby accept the Terms. Non-commercial uses of the work are permitted without any further permission from Dove Medical Press Limited, provided the work is properly attributed. For permission for commercial use of this work, please see paragraphs 4.2 and 5 of our Terms.Download Article [PDF] View Full Text [HTML][Machine readable]