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Simplifying Medication Regimens for People Receiving Community-Based Home Care Services: Outcomes of a Non-Randomized Pilot and Feasibility Study

Authors Sluggett JK , Ooi CE, Gibson S , Angley MT , Corlis M , Hogan ME, Caporale T, Hughes GA, Van Emden J, Bell JS

Received 11 February 2020

Accepted for publication 1 May 2020

Published 2 June 2020 Volume 2020:15 Pages 797—809


Checked for plagiarism Yes

Review by Single anonymous peer review

Peer reviewer comments 3

Editor who approved publication: Dr Richard Walker

Janet K Sluggett,1– 3 Choon Ean Ooi,1 Stephanie Gibson,1 Manya T Angley,4 Megan Corlis,3,5 Michelle E Hogan,3,5 Tessa Caporale,5 Georgina A Hughes,1,4 Jan Van Emden,3,5 J Simon Bell1,3,6

1Centre for Medicine Use and Safety, Faculty of Pharmacy and Pharmaceutical Sciences, Monash University, Parkville, Victoria, Australia; 2University of South Australia, UniSA Allied Health and Human Performance, Adelaide, South Australia, Australia; 3National Health and Medical Research Council (NHMRC) Cognitive Decline Partnership Centre, Hornsby Ku-ring-gai Hospital, Hornsby, New South Wales, Australia; 4University of South Australia, UniSA Clinical and Health Sciences, Adelaide, South Australia, Australia; 5Helping Hand Aged Care, North Adelaide, South Australia, Australia; 6Department of Epidemiology and Preventive Medicine, School of Public Health and Preventive Medicine, Monash University, Melbourne, Victoria, Australia

Correspondence: Janet K Sluggett Email [email protected]

Purpose: Being able to manage a complex medication regimen is key to older people continuing to live at home. This study determined the feasibility of a multi-component intervention to simplify medication regimens for people receiving community-based home care services.
Patients and Methods: Research nurses recruited people receiving community-based home care services to participate in this non-randomized pilot and feasibility study (Australian New Zealand Clinical Trials Registry ACTRN12618001130257). Participants received a one-off clinical pharmacist intervention comprising medication reconciliation, assessment of capacity to self-manage medications, and application of a structured 5-step tool to identify medication simplification opportunities. A mixed-methods feasibility assessment with an explanatory design was undertaken to assess recruitment, protocol adherence and stakeholder acceptability. Data from interviews with 12 stakeholders were thematically analyzed. Secondary outcome measures, including medication discrepancies, and changes in number of medication administration times per day, quality of life, medication adherence and health service utilization, were determined over a 4-month follow-up.
Results: Twenty-five out of the target 50 participants were recruited. Initial recruitment was impacted by apparent uncertain role responsibilities in medication management, with some clients who declined to participate perceiving they would be unlikely to benefit or being reluctant to change regimens. However, with few exceptions, participants who received intervention did so with a high degree of protocol adherence and acceptability. Stakeholders valued the intervention and supported wider implementation. Discrepancies between the baseline medication history from the general medical practitioner and the pharmacist-compiled “best possible medication history” were identified for all participants’ regimens (median of 6 per participant), with one-third resolved at follow-up. Simplification was possible for 14 participants (56%) and implemented for 7 (50%) at follow-up. No significant changes in other secondary outcomes were observed.
Conclusion: The intervention was delivered as planned, and valued by stakeholders. Recruitment barriers should be addressed before wider implementation.

Keywords: aged care, medication management, community services, medication simplification, Australia


Older people often have high rates of multimorbidity and polypharmacy resulting in complex medication regimens. In the United States (US), the prevalence of polypharmacy (use of five or more medications) in people aged ≥65 years increased from 13% to 39% between 1990 and 2010.1 Polypharmacy is experienced by 38% of older Australian men.2 Managing multiple medications can be complex, time-consuming and stressful for older people and caregivers.36 Impaired cognition, dexterity, mobility, hearing and/or vision, and frailty contribute to reduced ability to manage a complex regimen.4,7,8 Complexity arises due to multiple formulations (eg, inhalers, patches), a greater number of administration times and special administration instructions (eg, crushing).3 Having a complex medication regimen may contribute to non-adherence,9 hospitalizations,10 medication errors and adverse drug events.11

Being able to manage a complex medication regimen is key to older people continuing to live at home.4,12 Older people often receive support from family members and/or community-based care packages to manage medications.4 Over 60% of Australians receiving an aged care assessment have ≥1 limitation in instrumental activities of daily living (ADLs), including difficulty managing medications.13 A US survey of informal caregivers reported that 80% assisted with obtaining medications, 54% with medication schedule planning and 35% with medication administration for older people.14

Community-dwelling older people are at high risk of medication-related harm. Self-reported medication administration error rates of 12–59% have been reported.15 In the US and Canada, adverse events are experienced by 13% of home care services recipients.16 A retrospective review of 100 Australians receiving home nursing care found 41% had a medication error, 13% required medical attention and 9% were hospitalized due to an adverse drug event.17

Medication regimen simplification is one promising strategy to increase the capacity of older people to self-manage medications. It involves reducing the number of administration times per day through strategies such as administering multiple medications at the same time and using longer-acting formulations and combination formulations, without changing therapeutic intent.18 An electronic simplification application trialled in 1500 US community-dwelling older people found 41% of regimens could be simplified.19 Simplification strategies applied within an outpatient cardiovascular cohort reduced the number of administration times and improved self-reported adherence.20

The Medication Regimen Simplification Guide for Residential Aged CarE (MRS GRACE) was developed, validated and applied in a clinical trial in residential aged care facilities (RACFs).18,2123 The aim of this study was to determine the feasibility of a multicomponent intervention to simplify medication regimens for people receiving community-based home care services. Quantitative and qualitative evaluation were undertaken to determine feasibility of a future randomized controlled trial (RCT). The full list of primary and secondary study objectives are outlined in the published study protocol.24

Patients and Methods

Design, Setting and Participants

This was a non-randomized pilot and feasibility study and all participants received the intervention. The study was prospectively registered with the Australian New Zealand Clinical Trials Registry (ACTRN12618001130257) and the protocol was published.24

Participants were older recipients of home care services delivered through government-funded packages that subsidize providers to deliver services that meet an individual’s care needs.25,26 The home care services included Commonwealth Home Support Programme services or Home Care Packages.24 The participants resided in South Australia, the fourth largest state in Australia, and received services from a private not-for-profit aged care provider organization. People that were non-English speaking, had less than two regular administration times, were estimated to have <3 months to live, or were unwell during recruitment were excluded. There were no restrictions relating to participant age, clinical profile or presence of informal caregivers.


Research nurses were contracted by the community-based home care provider organization to recruit participants for the intervention. The research nurses had good knowledge of organizational processes, policies and procedures but did not provide direct care for potential participants. Research nurses initially invited all eligible individuals with higher care needs and receiving formal medication administration assistance from one South Australian community-based home care provider. Potential participants were contacted by mail and the research nurses then conducted follow-up telephone calls to provide verbal information about the study and seek written informed consent to participate. Due to a high rate of refusals to participate, research nurses then invited all individuals with funding packages indicative of higher care needs (ie, level 3 or 4 packages) who did not receive medication administration assistance. To further maximize recruitment, research nurses then identified all remaining people receiving community-based home care services, randomly selected up to 10 individuals with a surname starting with each letter of the alphabet (where possible), and invited them to participate. A research nurse and clinical pharmacist also attended community events run by the organization and allied health professionals employed by the organization were provided with information sheets for dissemination.

Data Collection

Data were collected at baseline and 4-months post-study entry by research nurses. Research nurses spoke with the participant and/or informal caregivers, and liaised with the participant’s community pharmacy, general medical practitioner (GP) and the community-based home care provider to obtain demographic, medical and medication history information. The following questionnaire data were collected via participant self-report and/or interviews with caregivers who had known the participant for >2 weeks: Dementia severity, determined using the 12-item Dementia Severity Rating Scale (DSRS);27 activities of daily living (ADL) assessed using the 6-item Katz scale;28 and frailty, assessed using the 5-item FRAIL screening test scale.29


A clinical pharmacist delivered the intervention to all participants after baseline data collection. It involved 3 components: medication reconciliation, validated assessment of capacity to self-manage medications, and identification of medication simplification opportunities using a structured 5-step process.24 Medication reconciliation was performed to ensure any simplification recommendations were based on an accurate medication list. After compiling a preliminary medication history from baseline data collected by the research nurse as described above, the pharmacist interviewed the participant in their own home to confirm current medication use and compiled a “best possible medication history” (BPMH). The pharmacist assessed the participant’s ability to self manage their medications using the Drug Regimen Unassisted Grading Scale (DRUGS)30 and identified simplification opportunities using a version of MRS GRACE that was modified for use among recipients of community-based home care services.18,24 As part of applying MRS GRACE, the participant’s willingness to have their medication regimen simplified was discussed.

The pharmacist prepared a written report that included the reconciled BPMH, medication discrepancies between the BPMH and the baseline information provided by the GP, a “medication management statement” discussing adherence and capacity to self-manage, and simplification recommendations. Findings were discussed with a senior registered nurse at the community-based home care provider organization and the report was forwarded to the GP. The clinical pharmacist liaised with the participant’s GP and community pharmacist as needed to assist implementation of medication management recommendations. Each participant was offered a copy of the report and an updated medication list.

Primary Outcome

The primary outcome was a statement of study feasibility that considered (a) recruitment and retention, (b) protocol adherence and (c) stakeholder acceptability of the recruitment processes, assessments, intervention delivery and secondary outcome measures. Feasibility was assessed using a mixed-methods approach with an explanatory design that included document analysis, and focus groups/semi-structured interviews.

Document Analysis

Eligibility, recruitment and retention rates were assessed via document analysis of field notes, recruitment logs, emails, the clinical pharmacist’s reports and meeting minutes. Uptake of simplification recommendations was assessed by the research team from medication data at follow-up.

Qualitative Approach

Face-to-face semi-structured interviews undertaken post-intervention explored protocol adherence and adaptations; acceptability of recruitment processes, questionnaires, intervention delivery and secondary outcome measures; and barriers and enablers to recruitment, intervention delivery and future implementation.

To determine potential interview participants, the research team asked the research nurse and clinical pharmacist to nominate GPs they had liaised with as part of the project. The research nurse and pharmacist also nominated participants receiving home care services who could be suitable to approach with a request for interview. The deidentified study identification numbers for names of 20 participants provided by the research nurse or pharmacist were categorized according to whether simplification was possible, and if so, whether simplification recommendations were implemented. From this list, six individuals were randomly selected to ensure the sample included a mix of participants with different simplification outcomes. The aged care provider organization nominated representatives to be approached for interview. Overall, 14 individuals from all stakeholder groups, including community-based home care provider research and development (R&D) representatives (n=2), GPs (n=2), clinical pharmacist, research nurse, community-based registered nurse, participants (n=6) and an informal caregiver were invited to participate.

Interviews were conducted face-to-face by two researchers (JKS and GH) who had pharmacy backgrounds. The interview guide was adapted from a guide the two researchers had previously pilot tested for face validity and used to conduct stakeholder interviews for a mixed-methods process evaluation of an RACF-based medication simplification intervention.21 Study participants were interviewed in their usual place of residence. Other interviews were conducted in the participant’s usual place of work in a private office. The interviews were audiotaped and transcribed verbatim by an external transcription service. Brief notes were taken during the interview as necessary and no repeat interviews were conducted.

The interviews were analyzed in accordance with the reflexive thematic analysis approach outlined by Braun and Clarke.31 This involved repeated reading of the transcripts, coding, collating into themes, and reviewing and naming themes. The main codes were predominantly determined using existing topic knowledge (ie, a deductive approach). Interview data were coded by one investigator (GH) and then reviewed by two other investigators (CEO, JKS). After writing the results, quotations that illustrated key themes were identified. Analysis was conducted using an iterative process that commenced after the first interview and continued throughout the interview process to inform subsequent data capture.

Secondary Outcomes

Secondary outcomes were the total number of administration times over 24-hours for regular medications at 4-months compared with baseline. The number of administration times incorporated prescription, non-prescription, and complementary and alternative medications administered at least once per day on a regular basis, irrespective of dosage form, in accordance with previous related studies.22,23 Nutritional drinks and medications administered “when required”, short term, or less frequently than daily were excluded when calculating the number of administration times.

Other secondary measures included: the total number of individual regular medication doses administered over a 24-hour period, medication adherence assessed using the Self-Efficacy for Appropriate Medication use Scale (SEAMS),32 quality of life using the Quality of Life in Alzheimer’s Disease scale (QoL-AD),33 participant satisfaction using the Short Assessment of Patient Satisfaction (SAPS),34 provision a Home Medicines Review (a government-subsidized, comprehensive medicines review provided in the person’s home by an accredited pharmacist in conjunction with the individual’s usual GP), falls, ambulance call-outs, emergency department (ED) visits, hospital admissions, RACF admissions and all-cause mortality. Types of simplification recommendations and time spent delivering the intervention were also assessed. Data on possible medication incidents were not collected because only one participant received medication management assistance from the community-based home care provider. Data self-report and completion rates were reviewed to assess feasibility of data collection and secondary outcomes. Secondary outcomes were assessed using descriptive statistics and changes at follow-up were analyzed using the paired t-test or Wilcoxon signed rank test (continuous variables), or McNemar’s test (categorical variables).

The baseline medication history provided by each participant’s GP was compared to the BPMH prepared by the clinical pharmacist to identify discrepancies. Two pharmacist members of the research team (SG, CEO) independently reviewed and categorized the clinical significance of each discrepancy using a validated tool and assessed the likelihood of an adverse outcome should the discrepancy not be corrected.35,36 Adverse outcomes were defined as deterioration in symptom control, exacerbation of medical conditions and adverse drug events.

Ethical Considerations

Ethical approval was obtained from the Monash University Human Research Ethics Committee (ID 11614) and the Helping Hand ethical review panel. The study was conducted in accordance with the Declaration of Helsinki. Weekly meetings were held to monitor recruitment, data collection and intervention delivery.

Written informed consent to participate in the intervention was obtained directly from an individual where possible. Consent was sought from the person’s guardian, next of kin or significant other when the person was unable to provide written informed consent to participate. Written informed consent was obtained from each interview participant prior to interview commencement.


Participant Characteristics

Recruitment for the intervention took place between 16 July and 16 October 2018, with the first participant enrolled on 22 August. The characteristics of the 25 individuals who received the intervention are described in Table 1.

Table 1 Baseline Characteristics of Study Participants

Nine semi-structured interviews were conducted with 12 participants (a research nurse, a community nurse, two aged care provider R&D representatives, the clinical pharmacist, six study participants who received the intervention and one informal caregiver) between December 2018 and January 2019.

Primary Outcome: Study Feasibility

Recruitment and retention

Overall, 262 individuals were screened for eligibility, 222 were invited and 27 agreed to participate (Figure 1). Of these, 25 met the inclusion criteria, provided written consent and received the intervention. The recruitment target was revised down from 50 to 25 participants due to the recruitment challenges that were encountered.

Figure 1 Participant flow chart.

Of the 222 individuals invited, 120 (54%) formally declined to participate (Figure 1). Reasons for declining were provided by 83 individuals and included perception of no benefit (43%), unwilling to change medication regimen (17%), and too busy (12%). One participant who received the intervention withdrew from the study, for reasons unrelated to the intervention, before follow-up (96% retention rate).

Key barriers and enablers to recruitment were further explored during the stakeholder interviews. There was general consensus that understanding the importance of research and broader societal benefits facilitated participation. It was suggested that promotion through general practices and community-based home care provider organizations, and via email and/or text messages could increase recruitment rates.

Complexity of the information sheet, older age and trust in an individual’s usual GP and community pharmacist were perceived as potential barriers to participation.

I think some people say, “I’m too old to do research. I’m too old,” and I said, “Oh no, you’re never too old. We can use everybody’s information.” But the main was, yeah, that just it was working, “My doctor looks after it. It’s all packed in the blister pack. I don’t have to do anything. It’s all there. I don’t need to touch it.” [Research nurse]

Stakeholders observed resistance to change in some individuals that potentially impacted the decision to participate and uptake of simplification recommendations. Interviewees speculated this may be associated with fear of losing control of routine and autonomy in medication management.

… But I think there’s a lot to say for someone sticking to a routine, having control over it and then when there’s change, and it sort of messes it all up, they see it as it being messed up a little bit, and I wonder if, I think that’s a difficulty. [Research nurse]

Protocol Adherence and Adaptations

The document analysis and description provided by the pharmacist during the interview indicated the intervention was delivered in accordance with the protocol. All 25 participants received all three intervention components. The clinical pharmacist spent a median of 70 minutes with the participant in their home, with most of that time spent determining the BPMH for that individual (Table 2).

Table 2 Time Spent by the Clinical Pharmacist on Intervention Delivery and Follow-Up

The DRUGS assessment showed most participants were able to self-manage their medications (Table 1). The five participants who were self-administering medications that did not achieve the maximum DRUGS score used a dose administration aid prepared by their community pharmacist. These individuals could not always identify individual medications, or indications for use, but could administer them accurately.

The clinical pharmacist identified opportunities to simplify medication regimens for 14 (56%) participants. Recommendations for change in administration time were made for 13 participants and mostly involved changing administration times for oral medication(s). An alternative, therapeutic equivalent medication that offered a less frequent dosing schedule was recommended for one participant. No recommendations were made to change to modified-release formulations or combination products.

The clinical pharmacist felt positive about the structure, intent and potential value of the intervention.

The tool [revised MRS GRACE] is a great sort of starting point, and a great way to set the scene … I draw a lot on my professional experience, but I did revisit the tool, just to think ‘OK, am I on task, am I doing things according to the process, the protocol. I did revisit it. [Clinical pharmacist]

However, the clinical pharmacist described experiencing difficulty in separating the intervention from a comprehensive medication review service. The clinical pharmacist often felt compelled to resolve medication-related problems and provide education, thereby delivering a more thorough service than originally intended. Health professionals perceived a lack of complete information and infrastructure to facilitate timely communication and handover to other health professionals as a potential barrier to intervention delivery and implementation of recommendations.

So, I was feeling quite deprived by not having full access to discharge summaries and that data … I still think I was able to deliver a good service. And that’s where your home care pharmacist would then sort of handover to the [general] practice pharmacist, I think. And I guess ultimately you would want your home care database talking to the GP software, ideally. [Clinical pharmacist]

Acceptability of recruitment processes, questionnaires, intervention delivery and secondary outcome measures

Interviewees valued the concept of medication simplification and possible broader benefits. The research nurse made an important contribution to facilitating study conduct and streamlined data collection at baseline and 4-month follow-up. Some questionnaire items were perceived as difficult to answer, confusing or repetitive, although interactions with the study team were valued. Participants generally perceived the recruitment process and intervention delivery methods positively and delivery in participants’ homes was perceived as advantageous and enabled collection of comprehensive health-related information.

Most people want a simpler life. They want their life, things to be streamlined … It [medication management] takes up a big part of their day-to-day responsibilities and self-care. [Clinical pharmacist]

Examination of medication data collected at follow-up showed recommendation(s) to alter administration time(s) in 7 out of 13 participants were implemented at follow-up, resulting in a 54% implementation rate. Interview findings suggest that participant’s trust in the pharmacist’s advice, simplicity of the recommendations and subsequent discussions with their treating GP encouraged implementation. Study participants often appreciated the recommendations and education provided by the clinical pharmacist and some reported benefits following simplification.

It’s just that mine were daily tablets and it was only a couple of things that I took at night. [The clinical pharmacist] said ‘No, take them in the day time.’ So, I was quite happy to do that. [Study participant 3]

… One client on my visits were absolutely so happy with one of the recommendations that [the clinical pharmacist] had made, and that was around a Parkinson’s medication and being able to open the capsule. They thought it was … long-acting and that you couldn’t actually open the capsule, and now they can. They had actually been looking at getting a pump, and they told the specialist that they didn’t need it anymore because the service had said this, they didn’t need it, and so that was put off, that’s been actually put off. That’s what they told me in the interview. So that is fantastic. [Research nurse]

While valuing the intervention, some participants chose not to implement the simplification strategies suggested by the pharmacist. Barriers to implementation included resistance to change medications packed in dose administration aids, fear of not adhering to a revised routine, and perceived low burden of current regimen or limited value of the suggested change.

[Clinical pharmacist’s name] came and asked us if we would change to take the medication from the morning to the evening, and I thought that’s going to be a bit confusing. Then I have to take medication … before the meal. When I’m cooking, I will have forgotten to take it so then I have to wait two hours after to take it. So, I thought it is better to stay with the morning program. [Informal caregiver, explaining why the simplification recommendation was not implemented]

After the intervention, all participants were provided with a medication list, informed by the BPMH, to aid medication management. Stakeholders generally perceived this an important component of the intervention.

And I think that closing that loop of giving the participant a copy of the report or the reconciliation after was really important as well as some of those that requested it. I think the process was good. [Community-based home care provider R&D representative 1]

Overall, interviewees generally perceived the intervention as valuable and suitable for broader implementation. Pharmacists were viewed as best placed to deliver the intervention in everyday practice, in collaboration with GPs and community-based home care providers. Use of a shared health record was suggested by the clinical pharmacist to facilitate communication and continuity of care in future interventions. Routine provision of a medication management service that includes medication simplification was considered important when an individual first accesses an aged care service, with the frequency of subsequent medication simplification activities suggested as three-monthly to two-yearly thereafter depending on individuals’ needs. It was also suggested the intervention could be provided following a hospitalisation as medication regimens may be different on discharge. Stakeholders perceived the intervention could be incorporated into existing comprehensive medication review services that are currently available upon GP referral in Australia, or alternatively, integrated into home care packages.

Secondary Outcomes

Data Acquisition and Questionnaire Completion Rates

Research nurses obtained a medical history from the participant’s GP and a medication history from the GP and usual community pharmacy for 83% to 96% of participants (Supplementary Table 1). Medical history was frequently recorded by the community-based home care provider organization, but was not always consistent with the information provided by the GP. Conversely, a current medication list was rarely available from the community-based home care provider organization as this information is only captured for individuals who have medications administered by community-based home care nurses.

The proportion of participants able to self-report information for the SEAMS, FRAIL, QoL-AD and SAPS questionnaires at baseline and follow-up ranged from 71% to 96% (Supplementary Table 2). All elements of the SEAMS, QoL-AD, Katz ADL and SAPS questionnaires were completed for most participants (92% to 100%), but completion of the FRAIL was lower (79% and 63%) as weight information was not always provided. Completion rates for the DSRS were low because the research nurse felt uncomfortable asking participants certain questions, and therefore only administered the questionnaire in a small number of cases when a caregiver informant was available (Supplementary Table 3).

Medication Discrepancies

At least one discrepancy between the GP current medication list provided at baseline and the BPMH was observed for all participants, with a median of six discrepancies per participant (interquartile range (IQR) 4.5–9) (Table 3). There were 168 discrepancies identified, with 21.4% classified as probable to cause an adverse outcome (Table 4). Inspection of GP medication lists provided showed one-third of the discrepancies were resolved at follow-up, with the higher-risk discrepancies more likely to be resolved (Table 4).

Table 3 Nature and Number of Discrepancies Observed with the Medication List Collected at Baseline from the Participant’s General Medical Practitioner Compared to the Best Possible Medication History (n=24 Participants)a

Table 4 Clinical Significance of Medication Discrepancies Assessed Independently by Two Pharmacists

Interview participants identified there was further opportunity to review medical history, allergy and medication information for participants and resolve any discrepancies at follow-up.

… There was a difference between the blister pack and what the information that the pharmacist sent on the medication list, so the medication list for the pharmacy and the GP was the same but the blister pack was different. And so, I contacted the client, then I contacted the pharmacy … [Research nurse]

Changes in Secondary Outcomes at Follow-Up

Comparison at baseline and follow-up showed no significant change in the number of medication administration times for regular medications over a 24-hour period, nor other secondary outcome measures (Table 5).

Table 5 Comparison of Secondary Outcome Measures at Baseline and Four Months (n=24 Participants Unless Otherwise Stated)


This pilot and feasibility study showed value in a collaborative medication intervention among recipients of community-based home care services. The intervention was delivered according to the protocol and the acceptability among those who received the intervention was high. However, unexpected barriers to recruitment should be addressed before undertaking an RCT or implementing the service in routine clinical practice.

Considerable recruitment challenges were encountered, with only 12% of invitees agreeing to participate. However, this participation rate was comparable to 10–12% participation rates reported in studies of pharmacist medication management services for community-dwelling adults in Australia and the United Kingdom.37,38 Higher recruitment rates of 31–39% have been achieved when referrals are made by a person’s usual pharmacist or GP.39,40 Process barriers to recruitment included the amount of recruitment information posted to individuals. Preparation of 1-page flyers describing the clinical rationale and potential benefits of participation for distribution via home-care nurses, at community groups, community pharmacies and/or at local general practices, and use of text or email approaches were suggested to increase reach. The community-based home care provider organization reported several administrative changes to the home care part of the organization immediately prior study commencement, including implementation of a new electronic administration system. This may facilitate improved identification of individuals most likely to benefit from the service in the future. Patient-centred barriers to recruitment included perception of lack of benefit and not wanting to change “current” medications. Similar barriers have been reported to the uptake of medication review services in Australia.41,42 Different perceptions regarding health professional’s roles in medication management among individuals invited to participate may have contributed to these responses. For example, an individual who perceives their GP as responsible for medication management decisions might be less likely to participate in a medication simplification intervention delivered by their community-based aged care provider in conjunction with an external pharmacist. Trust in participants' usual GP was reported to influence participation, with greater willingness to participate if the intervention was seen to be supported by their GP, in keeping with existing literature.43,44 This highlighted the importance of GP engagement in future implementation of the intervention.

Stakeholders strongly supported medication regimen simplification for older adults receiving community-based home care services. Acceptability of the intervention was further demonstrated by the 50% implementation rate for simplification recommendations made by the clinical pharmacist. Although not specific to simplification, this is similar to implementation rates of 52–56% following medication management reviews for community dwelling people in Australia and Sweden.37,45 Those who did not opt to change their regimen still felt the service was beneficial, demonstrating the importance of shared decision-making and patient-centred care. Minor adaptions were suggested when considering a future roll-out of the intervention. For example, the need for streamlined referral systems to ensure continuity of care during future delivery of the intervention was discussed.46 The research nurse, community nurse, community-based home care provider R&D representatives and clinical pharmacist suggested integration of a pharmacist into community-based home care teams could improve coordination, communication and medication management. The lack of easily accessible, comprehensive and accurate shared health information was also identified as a barrier to wider implementation. Many of these issues could be partly addressed through use of shared electronic healthcare systems that are currently being implemented in Australia to aid communication and continuity of care.47

Although not designed to demonstrate effectiveness, no significant differences in the number of medication administration times or adherence were observed at follow-up. This is in contrast to a recent RACF RCT where application of MRS GRACE showed a significant reduction in the number of administration times at 4-months, that was sustained at 12-month follow-up.23,48 This may be due to small sample size or characteristics of those recruited in the present study. The majority of participants self-managed medications and scores for the SEAMS and DRUGS questionnaires were generally high, which suggests only motivated individuals and/or those with greater health literacy may have participated, despite the older age of the cohort and high level of polypharmacy and frailty suggesting this was a high-risk cohort. Therefore, study results would still be of relevance if implemented more broadly.

Strengths and Limitations

The main limitation of this study related to recruitment challenges, which resulted in a reduction in the target sample size from 50 to 25 participants as only 12% of those invited agreed to participate. Participants were recruited from a cohort receiving community-based home care services from one service provider which may limit generalizability of the study findings.

A strength of the study was the use of a mixed-methods approach to assess feasibility. The pharmacist used a validated tool (MRS GRACE) to identify opportunities to simplify medication regimens. The clinical pharmacist drew on clinical expertise when conducting medication reconciliation however use of a validated tool to support a standardized approach for medication reconciliation should be considered in a future RCT. We did not collect information on the frequency of contact with GPs or community pharmacists during the study period.

Another limitation of this study is the inability to test a randomization method for application in a subsequent RCT because all participants received the intervention. Time spent by the single, experienced clinical pharmacist delivering the intervention was reported, however may not be representative of time spent by all pharmacists. In addition, time spent by community-based home care provider staff, GPs and community pharmacists who participated in the process was not measured.

Limitations relating to the qualitative component of the study include the small number of interview participants. Although six individuals who received the intervention were randomly selected to be interviewed, it is possible that qualitative findings may have been influenced by the method used to sample these and other interview participants. As there were no GPs interviewed, acceptability to GPs is unknown.


The multicomponent medication management intervention tested in this study was found to be feasible for future implementation. The high degree of intervention acceptability suggests that the 5-step regimen simplification process was well suited for use among recipients of community-based home care services. However, barriers to recruitment were identified that should be addressed prior to progressing to an RCT or implementing the intervention into routine clinical practice. Lower than expected recruitment identified the need for an increased focus on promotional opportunities and enablers. Although the intervention components and questionnaires administered were generally well received, alterations to reduce the complexity and repetition of questions when gathering participant information are recommended. Future interventions comprising medication reconciliation, assessment of self-capacity to administer medications and medication simplification will need to ensure increased communication and collaboration between health care providers, particularly GPs, to support recruitment and implementation of recommendations.


ADL, activities of daily living; BPMH, best possible medication history; CDPC, Cognitive Decline Partnership Centre; DRUGS, Drug Regimen Unassisted Grading Scale; DSRS, Dementia Severity Rating Scale; ED, emergency department; GP, general medical practitioner; IQR, interquartile range; MRS GRACE, Medication Regimen Simplification Guide for Residential Aged CarE; NHMRC, National Health and Medical Research Council; QoL-AD, Quality of Life in Alzheimer’s Disease scale; RACFs, residential aged care facilities; RCT, randomized controlled trial; R&D, research and development; SAPS, Short Assessment of Patient Satisfaction; SD, standard deviation; SEAMS, Self-Efficacy for Appropriate Medication use Scale; US, United States.

Data Sharing Statement

Requests for results of additional analyses from this pilot and feasibility study should be directed to the corresponding author.


This work was supported by the National Health and Medical Research Council (NHMRC) Partnership Centre: Dealing with Cognitive and Related Functional Decline in Older People (known as the Cognitive Decline Partnership Centre (CDPC)) (grant number GNT9100000). The CDPC received support from the NHMRC and funding partners including Helping Hand Aged Care, Hammond Care, Brightwater and Dementia Australia. The contents of the published materials are solely the responsibility of the individual authors identified and do not reflect the views of the NHMRC and any other funding bodies or the funding partners.


This study was funded through the NHMRC CDPC and the community-based home care provider organization involved in this research is one of the NHMRC CDPC funding partners. The authors report grants from the National Health and Medical Research Council Cognitive Decline Partnership Centre, during the conduct of the study. JKS is supported by an NHMRC Early Career Fellowship. JSB is supported by an NHMRC Dementia Leadership Fellowship. MC, JVE, MH and TC are employed by the organization providing the community-based home care services.


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