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Evaluating Service Satisfaction and Sustainability of the Afya Health Insurance Scheme in Kuwait: An Exploratory Analysis [Response to Letter]
Authors Alnashmi M, Bhuiyan NM 
, AlFaham N, Salman A, AlHumaidi H, Akhtar N
Received 4 November 2024
Accepted for publication 16 November 2024
Published 21 November 2024 Volume 2024:16 Pages 839—840
Maha Alnashmi,1 Nuzhat Masud Bhuiyan,2 Nour AlFaham,3 Ahmad Salman,4 Hanadi AlHumaidi,1 Nabeel Akhtar1
1Health Informatics and Information Management Department, Faculty of Allied Health Sciences, Kuwait University, Jabriya, Kuwait; 2Department of Environmental Science and Management, School of Health and Life Sciences, North South University, Bashundhara, Bangladesh; 3Gulf University for Science and Technology, Mubarak Al-Abdullah, Kuwait; 4Public Health Practice, College of Public Health, Shadadiya, Kuwait
Correspondence: Nabeel Akhtar, Kuwait University, Faculty of Allied Health Sciences, HIIM Department, Kuwait, Email [email protected]
xView the original paper by Dr Alnashmi and colleagues
This is in response to the Letter to the Editor
Dear editor
We would like to thank Ahmad Yan Noor and Harinto Nur Seha for their thoughtful response to our study, “Evaluating Service and Sustainability of the Afya Health Insurance Scheme in Kuwait: An Exploratory Analysis.”1,2 We greatly appreciate their valuable insights and constructive observations, which have contributed meaningfully to the ongoing discourse on this topic.
We would also like to provide an update on the Afya Health Insurance Scheme. Recently, the Kuwaiti government suspended the scheme (Decree-Law No. 105 of 2024, Law 114 of 2014) for at least one year in order to conduct a comprehensive review. This suspension aims to assess the scheme’s strengths and weaknesses in greater detail. We believe this pause will create new opportunities for research, encouraging further studies that can inform healthcare policy and decision-making in Kuwait.
We hope that these developments will continue to foster academic discussion and contribute to a deeper understanding of health insurance systems in the region.
Disclosure
The authors report no conflicts of interest in this communication.
References
1. Noor AY, Seha HN. Evaluating service satisfaction and sustainability of the afya health insurance scheme in Kuwait: An exploratory analysis [Letter]. Clinicoe Outcom Res. 2024;16:771–772. doi:10.2147/CEOR.S498925
2. Alnashmi M, Bhuiyan NM, AlFaham N, Salman A, AlHumaidi H, Akhtar N. Evaluating service satisfaction and sustainability of the Afya insurance scheme in Kuwait: An exploratory analysis. ClinicoEcon Out Res. 2024;16:597–617. doi:10.2147/CEOR.S469810
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