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An Asthma Specialist’s Consult Letter: What Do Parents Think About Receiving a Copy?

Authors Amirav I, Vandall-Walker V, Rasiah J, Saunders L, Belur H, Sahlin B, Roduta Roberts M, Redlich-Amirav D

Received 15 February 2020

Accepted for publication 19 April 2020

Published 8 May 2020 Volume 2020:13 Pages 179—186

DOI https://doi.org/10.2147/JAA.S249893

Checked for plagiarism Yes

Review by Single-blind

Peer reviewer comments 3

Editor who approved publication: Dr Amrita Dosanjh


Israel Amirav,1,* Virginia Vandall-Walker,2,3,* Jananee Rasiah,2,3 Laura Saunders,4 Harsha Belur,4 Brenda Sahlin,4 Mary Roduta Roberts,5 Dorit Redlich-Amirav6

1Department of Pediatrics, University of Alberta, Edmonton, Alberta, Canada; 2Patient Engagement Platform, Alberta SPOR Support Unit, Edmonton, Alberta, Canada; 3Faculty of Health Disciplines, Athabasca University, Athabasca & Faculty of Nursing, University of Alberta, Edmonton, Alberta, Canada; 4Parent Advisory Council, Edmonton, Alberta, Canada; 5Department of Occupational Therapy, University of Alberta, Edmonton, Alberta, Canada; 6Faculty of Rehabilitation Medicine, University of Alberta, Edmonton, Alberta, Canada

*These authors contributed equally to this work

Correspondence: Israel Amirav
Pediatric Pulmonology Unit, Dana-Dwek Children’s Hospital, Faculty of Medicine, Tel Aviv University, Tel Aviv, Israel
Tel +1 972-55-664-9359
Email amirav@ualberta.ca

Objective: Written summaries about visits with general practitioners’ have influenced increased patient knowledge, satisfaction, recollection, and compliance, and strengthened the doctor–patient relationship. All previous studies about this communication pre-dated the electronic medical record (EMR) era, and none examined views from parents of children with asthma. We explored parents’ perceptions about receiving a hard copy summary Letter immediately following the visit, with the pediatric asthma specialist about findings and the care plan for their child.
Methods: A Parent Advisory Council helped inform this pilot study, an observational cross-sectional electronic survey. Each Letter included a comprehensive summary of the child’s visit with the specialist.
Results: Previous findings from patients about the benefits of receiving this Letter were strongly supported by data from 51 participants. Interestingly, more than 54% of respondents preferred receiving a hard copy Letter over an electronic copy, and 98% wanted other clinicians to adopt this practice.
Conclusion: Parents of children with asthma value and want timely written information of this nature from other clinicians.
Practice Implications: These results can influence further asthma research to promote a change in the perceptions of clinicians, parents, and patients about timely access to health information in the EMR era.

Keywords: patient perspectives, provider–patient communication, asthma, parents

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