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Validation of the Italian version of the Patient Reported Experience Measures for intermediate care services

Authors Cinocca S, Rucci P, Randazzo C, Teale E, Pianori D, Ciotti E, Fantini MP

Received 20 April 2017

Accepted for publication 20 June 2017

Published 27 September 2017 Volume 2017:11 Pages 1671—1676

DOI https://doi.org/10.2147/PPA.S140041

Checked for plagiarism Yes

Review by Single-blind

Peer reviewers approved by Dr Lucy Goodman

Peer reviewer comments 2

Editor who approved publication: Dr Johnny Chen

Sergio Cinocca,1 Paola Rucci,1 Concetta Randazzo,1 Elizabeth Teale,2 Davide Pianori,1 Emanuele Ciotti,3 Maria Pia Fantini1

1Department of Biomedical and Neuromotor Sciences, Unit of Hygiene, Public Health and Biostatistics, Alma Mater Studiorum, University of Bologna, Bologna, Italy; 2Academic Unit of Elderly Care and Rehabilitation, Bradford Institute for Health Research, Bradford, UK; 3Bologna Local Health Authority, Bologna, Italy

Background: Intermediate care (IC) services are a key component of integrated care for elderly people, providing a link between hospital and home through provision of rehabilitation and health and social care. The Patient Reported Experience Measures (PREMs) are designed to measure user experience of care in IC settings.
Objective: To examine the feasibility and the scaling properties of the Italian version of PREMs questionnaires for use in IC services.
Methods: A cross-sectional survey was conducted on consecutive users of 1 home-based and 4 bed-based IC services in Emilia-Romagna (Italy). The main outcome measure was the PREMs questionnaire results. PREMs for each home- and bed-based IC services were translated, back-translated, and adapted through consensus among the members of the advisory board and pilot testing of face validity in 15 patients. A total of 199 questionnaires were returned from users of bed-based services and 185 were returned by mail from users of home-based services. The return rates and responses were examined. Mokken analysis was used to examine the scaling properties of the PREMs.
Results: Analysis performed on the bed-based PREMs (N=154) revealed that 13 items measured the same construct and formed a moderate-strength scale (Loevinger H=0.488) with good reliability (Cronbach’s alpha =0.843). Analysis of home-based PREMs (N=134 records) revealed that 15 items constituted a strong scale (Loevinger H=0.543) with good reliability (Cronbach’s alpha =0.875).
Conclusion: The Italian versions of the bed- and home-based IC-PREMs questionnaires proved to be valid and reliable tools to assess patients’ experience of care. Future plans include monitoring user experience over time in the same facilities and in other Italian IC settings for between-service benchmarking.

Keywords:
intermediate care, patient-reported experience measures, validation, elderly

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