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Implementation and Promotion of Quality Control Circle: A Starter for Quality Improvement in Chinese Hospitals

Authors Zhang D, Liao M, Liu T

Received 9 May 2020

Accepted for publication 5 August 2020

Published 18 August 2020 Volume 2020:13 Pages 1215—1224

DOI https://doi.org/10.2147/RMHP.S261998

Checked for plagiarism Yes

Review by Single anonymous peer review

Peer reviewer comments 2

Editor who approved publication: Professor Marco Carotenuto


Dan Zhang, Meixia Liao, Tingfang Liu

Institute for Hospital Management, Tsinghua Shenzhen International Graduate School, Tsinghua University, Shenzhen, People’s Republic of China

Correspondence: Tingfang Liu
Institute for Hospital Management, Tsinghua Shenzhen International Graduate School, Tsinghua University, Nanshan District, Shenzhen 518055, People’s Republic of China
Tel/Fax +86-755-26036425
Email liutf@mail.tsinghua.edu.cn

Purpose: To analyse the quality control circle (QCC) implementation status, tool modification and promotion in hospitals in mainland China.
Methods: Data were collected from the 2013– 2018 National Quality Control Circle Competition of Chinese Hospitals. A total of 1913 participating QCCs implemented by 34,023 hospital staff from 915 hospitals across 31 provinces and municipalities were included in this study to analyse the characteristics of QCC implementation status in mainland China, using descriptive analyses.
Results: The majority of participating QCCs came from central and eastern hospitals. Most of the QCCs were carried out in tertiary hospitals and focused on themes of safety and patient care. The QCC has been modified in terms of its classification, implementation process, participation mechanism, and ways of dissemination. A series of promotion strategies have been made to promote the implementation of QCCs nationwide, including establishing a professional promotion organization, developing standardized training programmes, and organizing QCC academic events.
Conclusion: After years of promotion, QCCs are widely used in hospitals and have been modified to fit the practice of healthcare institutions. The QCC promotion strategies in China can offer valuable insights for other countries that are also making efforts to continuously improve care quality in healthcare institutions.

Keywords: quality control circle, promotion strategy, quality improvement

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