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Quantitative analysis of business process reengineering deployment in health information technology

Authors Ruffin TR

Received 8 February 2016

Accepted for publication 13 October 2016

Published 21 November 2016 Volume 2016:2 Pages 31—42

DOI https://doi.org/10.2147/AHCT.S101946

Checked for plagiarism Yes

Review by Single-blind

Peer reviewer comments 2

Editor who approved publication: Dr Utkan Demirci


T. Ray Ruffin

School of Advanced Studies, University of Phoenix, Phoenix, AZ, USA

Abstract: In the arena of health information technology (HIT), utilization efforts are sometimes met with ineffective processes. Medical records documentation is one such area in which these inefficiencies present their selves across the broad scope of health care organizations. Multiple chronic conditions require that clinicians be able to access computerized medical records of other physicians about their patients. These systems do not interact, leaving many clinicians unable to communicate easily and efficiently with their colleagues. Ineffective care coordination causes poor care, and HIT has the ability to improve quality. This study examined the use of business process reengineering (BPR) deployment in the implementation of HIT within health organizations. The purpose of the study was to test the theory of Classical Diffusion of Innovation. The finding revealed that HIT was not being implemented as rapidly as predicted and BPR deployment in the implementation of HIT was inconclusive. However, due to regulations and mandates, HIT implementation has risen. Additional research revealed that the use of BPR is functioning in the analyzation of processes and outcomes of HIT implementation.

Keywords: Classical Diffusion of Innovation, computerized physician order entry, electronic health records, health care organizations, health information exchange

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